


FAQs
We Ship Monday, Tuesday & Wednesdays Only
We do not ship Thur or Fri to ensure our food does not sit for an extra 2 days (over the weekend) in a UPS, Fedex or USPS facility that is not temperature controlled
Please Insure Someone Will Be There To Receive The Delivery
Our products are perishable and especially in hot months cannot sit outside for extended periods of time. We ask that someone is home or at the office to receive your package and place all items immediately in freezer.
Does The Food Arrive Frozen?
We ship with dry ice and orders arrive within 48 hrs. It is normal to have little to no dry ice left upon arrival. Some thawing is normal but food should be cold when it arrives and should be put directly into the freezer. Our food is meant to be reheated straight from the freezer, no thawing required.
Non-Perishable Items
We ship non-perishable items out ground unless you choose another shipping option. If you are ordering both frozen and non-perishable items together we will ship together if space is allotted.
Testimonials
Michael S., New York, NY"Living in NYC means I’m always on the go, and Jane Foodie’s meals are a lifesaver. The flavors are authentic, and it feels like a home-cooked meal every time."
Jessica L., Brooklyn, NY"I love that I can have a hearty, restaurant-quality meal ready in minutes. The Beef Stew is my favorite, and the packaging is really nice too."
David M., Manhattan, NY"As someone who works late nights, Jane Foodie lets me enjoy good food without the hassle of cooking. The Lemon Chicken is amazing!"
Emily R., Queens, NY"The meals are tasty, but delivery took a bit longer than expected. Customer support was helpful, so I’ll give it another try."
Anthony P., Bronx, NY"Jane Foodie brings comfort food with a gourmet touch. Perfect for when I want to relax after a hectic day in the city."