Yes! Everything is made in a commercial kitchen that follows strict food safety standards. We’re committed to clean ingredients and responsible food handling.

Yes, all of our foods are precooked or parbaked, so all they need is a quick reheat.

We list major allergens on each product page. However, our kitchen does handle dairy, wheat, eggs, soy & tree nuts. If you have a serious allergy, please consult with us before ordering.

We make our foods fresh with all natural, high quality ingredients, and immediately flash freeze them. This means we drop the temperature of the food to -40ºF in minutes, which keeps ice crystals from forming- the main culprit for why food degrades in your freezer when frozen regularly. By flash freezing, our food stay fresh in your freezer for 2 years and retains the same nutrient density, flavor and texture as the moment it was freshly made.

All of dishes are packaged in very generous single serving, double servings, some having 4 serving per package. Check labels located on each product page. For multiple servings take out what you want when you want it and leave the rest in the freezer. We also offer some dishes in bulk packaging for events, large families, or celebratory gatherings.

Nope! Every dish is designed to go straight from the freezer to the oven, air fryer, toaster (or microwave). That’s part of what makes Jane Foodie so easy and waste-free.

Thawing will occur especially during warmer months but food should stay and be cold upon arrival. Freeze immediately upon arrival.

Yes, as soon as you food arrives place all items in the freezer until you are ready to eat.

We ship 2 day air or ground for frozen and refrigerated items and that depends on your proximity to New York. Orders need to arrive within 48 hrs to assure freshness. If you want overnight shipping please choose that option. Our shelf stable products such as granola and cookies can ship ground.

We currently ship within the continental U.S. using wool insulated boxes to keep your meals cold for up to 48 hours. Local pickup options may be available soon — stay tuned!

We ship out all frozen food orders using dry ice. Shelf stable items like granola and cookies ship dry.

The dry ice in your package will dissipate on it's own, but be sure to handle it with caution! We suggest just leaving it in your sink. Dry ice is carbon dioxide, and can cause extreme burns to bare skin. Do not touch dry ice with your bare hands, and allow it to dissipate in a well ventilated area. Be sure to keep out of reach of children.

You will receive an email with your package tracking number when your order ships. We ship frozen perishable products Monday-Wednesday to avoid any weekend delays at the carrier. All frozen orders ship no slower than 2-day air. If it has been more than 48 hours since you received a confirmation email with your tracking number and your order has not yet shown up, please reach out to us at info@janefoodie.com.

If your order arrives damaged or late and has arrived warm, please immediately document the damage by taking photos, and reach out to us at info@janefoodie.com. We will determine if your order can be replaced or refunded.

To keep checkout simple, we only accept one promo code or promotional discount per order.

If more than one promotion applies, our system will automatically apply the single discount that gives you the greatest savings (for example, the higher-value percentage or dollar discount, or a free-shipping offer if that’s worth more).

Please note: automatic discounts and promo codes cannot be combined. If you think a discount was applied incorrectly, contact our customer support and we’ll help.

Yes! Enter the gift message in the "order note" section in your shopping cart. Our team will include a card with your message in your order.

We accept Visa, MasterCard, American Express, Discover, PayPal, and Shop Pay. You can also use Apple Pay or Google Pay at checkout.

Yes, cancellations and changes will be accepted within 12 hours after the order is placed. If your order has already shipped, we will not be able to accept cancellations or changes.

Perishable food products cannot be returned.